Resources that are lacking or deficient and that prevent the organization from developing a sustainable competitive advantage, are known as

1. Resources that are lacking or deficient and that prevent the organization from developing a sustainable competitive advantage, are known as:

A. weaknesses.

B. strengths.

C. opportunities.

D. threats.

2. Which of the following are considered to be primary activities in a value chain analysis as outlined by Porter?

A. Inbound logistics

B. Procurement

C. Human resource management

D. Firm's infrastructure

3. The concept of the value chain was developed by:

A. Milton Friedman.

B. Peter Drucker.

C. Michael Porter.

D. Tom Peters.

4. All of the following constitute primary activities EXCEPT:

A. procurement.

B. marketing and sales.

C. outbound logistics.

D. operations.

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